![]() ![]() ![]() Related: Guide to an optometrist degree (with job prospects and FAQs) Helps prepare patients This administrative work is vital for the effective running of an optician's office or during surgery. This includes filing and keeping patient records and information, booking and scheduling customer appointments and ordering stock and other admin supplies. Optical assistants carry out regular admin duties, typically on behalf of the senior optometrists. Optical assistants are friendly and informative to customers as they first enter the opticians, directing them to their appointments or assisting them with any queries or purchases they would like to make. They're typically at the forefront and the first members of staff customers encounter on the shop floor. Consider some of the common duties an optical assistant undertakes below: Greets and serves customersĪ huge part of being an optical assistant lies within customer service. An optical assistant has many duties and responsibilities and they typically work in a faced past and regularly changing environment. If you wish to pursue this role, you may wonder 'What does an optical assistant do?'. Related: What is an optometrist? Common duties and work environment What does an optical assistant do? They also help by taking customer phone calls, booking optical appointments and dealing with customer queries and concerns. Typically, they work as a team under senior optometrists to assist them with patient meetings and examinations, complete administrative duties and help customers with purchases on the shop floor. What is an optical assistant?Īn optical assistant works with customers at opticians to address their eye health care needs. In this article, we cover what an optical assistant does in their role, list their core skills and explain how to become an optical assistant. Before pursuing a career as an optical assistant, it helps to understand the tasks and duties of the role to see if it's right for you. This role involves helping customers with all of their optical needs, including routine examinations and purchasing eyewear. An optical assistant works as a customer service and health care representative to support other members of staff at an optician's office.
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